The Communications Regulatory Authority (CRA) has completed an extensive audit of mobile networks that was conducted from June till October 2022 to assess the improvements of the Quality of Service (QoS) levels provided by the Service Providers in Qatar; Ooredoo Qatar Q.P.S.C. and Vodafone Qatar P.Q.S.C.
The audit benchmarked some of the Key Performance Indicators (KPls) of the services provided by the Service Providers, which are in line with the standards and conditions of the licenses granted to them by CRA and the applicable regulatory framework. The audit covered mobile voice calls, Short Message Service (SMS), and mobile internet data services which include the service provided through the Fifth Generation (5G) network.