Communications Regulatory Authority (CRA) is the communications regulator of the State of Qatar established by virtue of the Emiri Decree 42 in 2014. CRA regulates the telecommunications and information technology sector, the postal sector and the access to digital media.

CRA continues to ensure that individuals, businesses, and government entities have access to a broad range of innovative and reasonably priced communications services. Qatar’s establishing of an independent regulatory authority puts it in line with peer regulatory agencies in the region and around the world.

 

The CRA uses its full range of regulatory powers to ensure that competition in the communications sector thrives and consumer rights are protected. 

An Emiri decree gives CRA mandate to:

  • Regulate the communications sector, 
  • Ensure efficient management and allocation of scarce resources such as radio spectrum, numbering, and domain names.
  • Protect consumers from misleading and unfair practices.
  • Set quality of service standards and monitor compliance.
  • Manage a dispute resolution system that is transparent, fair, speedy, and effective.