Spam Regulation

This Regulation establishes the basis of consumer protection against spam and related scams. The purpose of it is to set out the particular obligations on licensed Service Providers and their subsidiaries, as well as senders of commercial electronic messages. Further, the Regulations aim to enhance consumer protection and improve consumer experience of telecommunications through the control of spam.

The main objectives of the Spam Regulation are the following:

1. Introduce measures to effectively limit the amount of spam in the marketplace;
2. Ensure customers are not inundated with spam;
3. Ensure customers have an effective remedy if they receive spam;
4. Ensure that customers are protected from harassing and illegal commercial practices;
5. Ensure customer information is collected, stored and effectively protected from dissemination for marketing and promotional purposes;
6. Effectively reduce the number of complaints about spam lodged with Service Providers and the Authority; and
7. Assist Service Providers and other in understanding their obligations in controlling spam and protecting consumers.