This Decision and Orders issued by the CRA relates to Ooredoo’s “Great Prices Guaranteed” advertising campaign. The CRA conducted an investigation and found that Ooredoo’s advertisement campaign is in breach of the Advertising, Marketing and Branding Code and CRA Regulatory Framework.
This Decision and Orders applies to Ooredoo Q.S.C the holder of Telecommunications Network. This Decision and Order as follow:
- Establishes that Ooredoo Q.S.C’s (Ooredoo) advertising campaign identified below is misleading and causing confusion amongst customers;
- Orders Ooredoo Q.S.C to stop this campaign immediately;
- Orders Ooredoo Q.S.C to refrain from making sweeping claims or suggestions about availability, price or quality of products or services that are not fair, accurate and truthful ;
- Orders Ooredoo Q.S.C to refrain from making statements about products and services that mislead and confuse customers.
